Customer Service Representative Job at Sagility, Tulsa, OK

  • Sagility
  • Tulsa, OK

Job Description

Sagility is hiring a work-from-home Customer Service Representative to support healthcare members and patients via phone, email, and chat. In this role, you will handle benefit questions, claims issues, and eligibility inquiries, accurately document interactions, and follow HIPAA and company guidelines. You will use multiple systems to research information, resolve concerns, and escalate complex cases as needed. Success in this position requires strong communication, basic medical/insurance terminology, computer proficiency, and a commitment to accuracy, empathy, and exceptional member experiences in a fast-paced virtual environment.

Job Tags

Similar Jobs

Valor Healthcare

Primary Care Nurse Practitioner - PRN Job at Valor Healthcare

 ...Primary Care Nurse PractitionerValor Healthcare is a veteran and physician-led provider of healthcare services for deserving, resilient...  ...in the military as well as those who devote their careers to federal government service. We aim to deliver high-quality care in a way that... 

H&F Bread Company LLC

Packing Associate Job at H&F Bread Company LLC

 ...Job Description Job Description At Ideation, our Packing Associates play an important role in getting our products from the production line to our customers safely, efficiently, and with the quality our customers expect. As a Packing Associate , you'll work as... 

Metron

Business Intelligence Analyst Job at Metron

 ...individuals who share this same passion and can apply their experience in real-world settings. Metron is actively seeking a Business Intelligence Analyst to develop and manage our business analytics tool set built on Power BI. This role will integrate essential enterprise... 

Netflix Inc

Remote Director of Global Customer Service Job at Netflix Inc

 ...Netflix is seeking a Director of Customer Service to oversee operations across Mexico, Peru, and Brazil. This role focuses on managing a high-performance team while developing scalable processes that enhance customer service. The ideal candidate has over 10 years of experience... 

Space Foundation

Event Planner Job at Space Foundation

 ...DEPARTMENT: Space Sector Programs REPORTS TO: Senior Director of Global Events & Production POSITION SUMMARY/OBJECTIVE: As a key representative of Space Foundation's brand, the Event Planner is responsible for planning, coordinating, and executing all Space...